Terms & Conditions
Welcome to FAM Group. These Terms & Conditions govern your use of our website and services. By accessing this website or engaging our services, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.
1. Acceptance of Terms
By accessing this website, requesting information, or engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions and any applicable laws and regulations.
2. Our Services
FAM Group provides professional property and building management services, including but not limited to:
- Building Management
- Cleaning Services
- Grounds Maintenance
- Maintenance Coordination
- Project Management
Service availability may vary depending on location, scheduling, and project requirements.
3. Quotes & Pricing
All quotations provided by FAM Group are subject to review and may vary depending on site inspections, project scope, labour requirements, and material costs. Unless otherwise stated, quotations remain valid for 30 days from the date issued.
4. Client Responsibilities
Clients agree to:
- Provide accurate information regarding the property or project.
- Provide safe and reasonable access to the site.
- Notify us of any known hazards or restrictions before work commences.
- Cooperate with our team throughout the project.
5. Payment Terms
Payment terms will be outlined in your quotation or service agreement. Late payments may incur additional fees where permitted by applicable law. FAM Group reserves the right to suspend services until outstanding balances are paid.
6. Cancellations
If you need to cancel or reschedule a booked service, please notify us as early as possible. Cancellation fees may apply where costs have already been incurred or resources have been allocated.
7. Website Use
You agree not to misuse this website, interfere with its operation, attempt unauthorized access, or engage in activities that may harm the website or other users.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is the property of FAM Group unless otherwise stated. No content may be copied, reproduced, or distributed without prior written permission.
9. Limitation of Liability
While we strive to provide accurate information and professional services, FAM Group shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services, except where required by law.
10. Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy and applicable privacy legislation.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience. FAM Group is not responsible for the content, policies, or practices of external websites.
12. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time without prior notice. Updated versions will be published on this page with the revised effective date.
13. Governing Law
These Terms & Conditions shall be governed by the laws applicable in the jurisdiction where FAM Group operates. Any disputes shall be subject to the exclusive jurisdiction of the appropriate courts.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
FAM Group
Email:Sales@famgroup.co.nz
Phone: : +64 22 386 6783
Last Updated: June 2026